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Frequently Asked Questions

This page will grow and evolve in direct response to your questions. As we receive them, we will do our best to provide comprehensive answers as well as direct you to other websites that we believe can add to your level of understanding. We encourage you to email us with questions you have by clicking on the mail link below.


  • What is basswood?

We use ecologically friendly non-rainforest Basswood exclusively. Basswood is the premier wood for the manufacture of high quality wood window blinds. It is light weight, dimensionally stable and takes a finish beautifully. It is very similar in appearance to maple. These links will tell you more:


  • What is Featherwood?

Featherwood is African Abachi. It is our newest real wood offering. The same wood that is used for limited edition guitars by Fender and Gibson, Abachi wood is much lighter weight than traditional Basswood. The wood grain finishes are amazing and you won't find it anywhere else.


  • I'm considering putting wood blinds in by kitchen.  Do you recommend this?  I'm wondering if there is too much moisture in the kitchen and will it damage the blinds.

Normal kitchen moisture is not a problem. Wood blinds work well in kitchens and bathrooms, both of which are often quite high in humidity. The only time you would encounter any problem is when the blinds are actually going to be getting wet, like immediately above a bathtub where they would be exposed to water splashing from a shower. In such circumstances, our faux wood blinds are a better choice. Our faux wood blinds stand up well even in shower areas where they can be splashed with water.


  • Do I have to pay Sales Taxes?

We are located in British Columbia, Canada and must by law charge 7% PST plus 5% GST on all shipments to BC addresses.

Shipments to Canadian addresses outside of British Columbia will be charged taxes as follows:

Alberta: 5% GST
Manitoba: 5% GST
New Brunswick: 13% HST
Newfoundland and Labrador: 13% HST
Northwest Territories: 5% GST
Nova Scotia: 15% HST
Nunavut: 5% GST
Ontario: 13% HST
Prince Edward Island: 5% GST
Quebec: non
Saskatchewan: 5% GST
Yukon: 5% GST
  • Do I qualify for free shipping?

Our standard shipping method is by Purolator ( or FedEx ( ground, and is included in our prices to most locations within Canada. Remote northern locations and areas not served by Purolator or FedEx will be charged  additional delivery fees in direct relation to the additional costs incurred. If in doubt, please call us for confirmation.

Blinds over 8 feet in width may also be subject to a shipping surcharge.


Send mail to with questions or comments about this web site and our products or services.
Whistler, BC: 604-938-3521 Victoria, BC: 250-514-5145  Vancouver, BC: 604-628-8151
Last modified:  October 10, 2019

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